ph 4 · Legal
This Privacy Policy explains what personal information ph 4 collects from Filipino players on ph4.app, how that information is used, and the steps we take to keep it secure. By using the platform, you agree to the practices described on this page. If you have questions about any section, our FAQ page is a good starting point.
When you register an account on ph4.app, we collect the personal details you provide directly — including your full name, date of birth, mobile number, email address, and a valid government-issued ID for identity verification purposes. We also collect your billing and payment information, such as your preferred payment method and transaction history in Philippine pesos, in order to process deposits and withdrawals accurately. As you use the platform, we automatically gather technical data including your IP address, device type, browser version, operating system, and session activity logs. This technical data helps us maintain platform security, detect unusual account behaviour, and improve the overall experience for Filipino players. We may also collect information you provide when you contact our support team, including the content of your messages and any attachments you submit.
ph 4 uses cookies and similar tracking technologies to keep your session active, remember your preferences, and understand how players navigate the platform. Essential cookies are required for the site to function correctly and cannot be disabled. Analytical cookies help us identify which pages and features are most useful to Filipino players so we can prioritise improvements. You can manage non-essential cookie preferences through your browser settings at any time, though disabling certain cookies may affect how some features of the platform work. We do not use cookies to serve third-party advertising or to track your activity on other websites outside of ph4.app.
The personal information we collect is used primarily to create and manage your ph 4 account, verify your identity in line with Philippine regulatory requirements, and process your financial transactions securely. We use your contact details to send you important account notifications — such as deposit confirmations, withdrawal updates, and security alerts — via SMS or email. Your activity data helps us personalise your experience on the platform, such as surfacing game categories you have previously engaged with and displaying relevant account information in your dashboard. We may use aggregated, anonymised data for internal analytics and platform development, but this data cannot be used to identify you individually. ph 4 does not sell, rent, or trade your personal information to third-party marketers under any circumstances.
We share your personal data only with trusted service providers who assist us in operating the platform — including payment processors, identity verification partners, and cloud infrastructure providers — all of whom are contractually bound to handle your data securely and only for the purposes we specify. We may also disclose your information to Philippine government authorities or law enforcement agencies when required to do so by law, court order, or regulatory directive. In the event that ph 4 undergoes a business restructure or acquisition, your data may be transferred to the successor entity, and you will be notified of any such change in advance. We will never share your personal information with third parties for their own marketing or commercial purposes. All third-party partners we work with are required to maintain data protection standards consistent with this Privacy Policy.
Under applicable Philippine data privacy law, you have the right to access the personal information we hold about you, request corrections to any inaccurate data, and ask us to delete your account and associated records subject to our legal retention obligations. You may also object to certain types of data processing or request that we restrict how we use your information while a dispute is being resolved. To exercise any of these rights, please contact our support team using the email address listed in the footer of this page — we aim to respond to all data requests within 15 business days. If you believe your data privacy rights have been violated, you have the right to lodge a complaint with the National Privacy Commission of the Philippines. ph 4 takes all such requests seriously and will work with you to resolve any concerns promptly and transparently.
We retain your personal information for as long as your account remains active and for a period thereafter as required by Philippine law and our regulatory obligations — typically a minimum of five years following account closure. Transaction records and identity verification documents are kept for the legally mandated period to support anti-money laundering compliance and audit requirements. Once the applicable retention period has expired, your data is securely deleted or anonymised so that it can no longer be linked to you. If you request account closure, we will begin the deletion process for non-mandatory data within 30 days of confirming your identity. You will receive written confirmation once your data has been fully removed from our active systems.
ph 4 may update this Privacy Policy from time to time to reflect changes in our practices, platform features, or applicable Philippine law. When we make material changes, we will update the "Last Updated" date at the top of this page and notify registered players via their registered email address or mobile number where appropriate. Your continued use of the platform after any changes have been posted constitutes your acceptance of the revised policy. We encourage you to review this page periodically so you are always informed about how your data is being handled. If you have any questions about this policy or our data practices, please visit our FAQ page or reach out to our support team directly.
ph 4 is built for Filipino players who value both great entertainment and responsible data handling. If you have questions about your account or our privacy practices, our FAQ has you covered — or you can register today and experience the platform for yourself.